We trust you will enjoy our second News Roundup.
We really appreciated the feedback and comments from the first one, please keep it up!


Global development, local support are key in today's ERP landscape

Given the challenges of today's globalised and fast-paced marketplace, South African mid-market companies need to implement enterprise resource planning (ERP) solutions that offer a balance of global scale and local support and expertise…

Excellence through e-learning

South Africa's mature domestic BPO (Business Process Outsourcing) market means that we boast a large pool of world-class expertise in the financial services, telecommunications and legal domains.


ERP requirements planning and vendor selection: Expert best practices

Consulting Solutions experts who shared tips on ERP requirements planning and vendor selection at a user conference put on recently by the Colorado-based consultancy.

How ERP Failures are Not Like Delicious Subway Sandwiches

A few months ago, I wrote a blog about how effective ERP implementations are much like Subway sandwiches (read the original post here). As it turns out, I happen to be a big fan of both successful ERP implementations and Subway. Apparently, so do many of our clients, since this was one of our most popular blog entries over the last few months.


McKinsey & Company: Change leader, change thyself

Leo Tolstoy, the Russian novelist, famously wrote, "Everyone thinks of changing the world, but no one thinks of changing himself."


70:20:10 - Seize the seventy

Most learning and development professionals are by now familiar with the concept of blended learning and that around 70% of learning happens on the job.

Technology – not driven by training strategy

Companies that want to drive the maximum return on investment out of their efforts to train users to use new business systems and processes should let their training needs dictate the technology they use rather than allowing technology to drive the training strategy.


Mobile ERP app development mistakes that will ruin your enterprise app

Implementing an ERP (Enterprise Resource Planning) system is one of the most costly, time taking and tedious tasks for an IT department.


Best Practices: Get Learners and Stakeholders to Adopt New eLearning Technology

Selecting and implementing learning technology solutions can be a cumbersome and lengthy process. Even the best selections are a failure if end users resist the new technology.

Key tech trends for businesses in Africa

While international trends are often mirrored in Africa, the unique operating environment and challenges on the continent result in some very interesting applications in the business technology space.

McKinsey & Company: Accelerating the digitization of business processes

Customers have been spoiled. Thanks to companies such as Amazon and Apple, they now expect every organization to deliver products and services swiftly, with a seamless user experience.

E-learning Reaches a Milestone

Content, audience, environment and available technology each play a role in how learning is delivered. E-learning has always had advocates who describe scenarios or situations where it — either synchronous or asynchronous — is a more effective option. But classroom-based instruction is more popular in more enterprises, for more content areas and with more learners.


How systems training can super-charge your customer service processes

South African organisations have a significant opportunity to improve their customer service performance by more closely aligning their back-office people and processes with those in the front-office.
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